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Did You Know? Dollywood and NAPA Offer Vehicle Assistance Program

It certainly is no surprise that more people are traveling by car these days, and here at the park, we know many people are taking those summer road trips to Dollywood. NAPA AUTO PARTS has taken note of this and now serves as our official automotive parts, maintenance and repair partner of Dollywood. How does this affect you as a guest? Let me explain.

As part of the program, NAPA also will sponsor the Dollywood parking lot vehicle assistance program, a concierge service to help guests who may experience minor automotive misfortunes during their time at the Pigeon Forge park. Not aware of our vehicle assistance program? You’ve come to the right place.

Have you ever gone into a business and come back out, only to find your car won’t start? Yeah, that would be me. As much as I love cars, I’ve had a few during my days that weren’t always… well, reliable. Nothing ruins your day worse than that.  We don’t want your Dollywood day to end with the same misfortune. Enter the NAPA AUTO PARTS parking lot vehicle assistance program!

If you happen to return to your car and find a minor automotive issue—such as flat tires, dead batteries, or lost keys—simply wave down a member of the parking team who will dispatch the concierge service to the scene. They’ll assess the situation and help get you back on the road. Keep in mind, our team doesn’t have the capability to help fix major issues like a bad alternator or a dead fuel pump, but they can assist with those most common issues.

Perhaps Carol Agee, who works with our partners, said it best. “After a day full of making memories with family, the most frustrating thing is returning to the parking lot to find your car won’t start or that you have a flat tire. That’s a memory no one wants. NAPA AUTO PARTS is helping us solve these minor inconveniences, although they feel major in the moment, thanks to the parking lot service.”

We hope you never have to use the NAPA parking lot vehicle assistance program after a day of fun here at Dollywood, but if you do, we’ve got you covered!

By | 2022-07-27T17:35:03+00:00 July 27th, 2022|FAQs|0 Comments

About the Author:

While he is originally from Gate City, Virginia, Wes Ramey has long considered Dollywood and the Smoky Mountains region his second home. Many weekends of the year, he would travel with his parents and grandparents to the Smokies to enjoy some his favorite attractions in the area, including the Space Needle, the Gatlinburg Sky Lift, go karts, and of course, Dollywood. Based on his love as a three-year-old for Dollywood’s Convoy ride (there is a picture on his desk), Wes first told his parents he wanted to become a truck driver when he grew up. He also enjoyed the Flooded Mine because: A.) it was the only ride his mamaw was brave enough to ride, and B.) she was usually scared halfway through! When Wes isn’t working to tell people about the awesome things you can do at Dollywood with your family (scaring your grandparents doesn’t count), he enjoys spending time with his wife Lyndsey and young children. Most of his days are filled with reading Imagination Library books and baking imaginary cupcakes for tea parties, but when he has time, he enjoys anything with wheels and an engine. While Wes doesn’t own his own race car (yet), he does enjoy watching the professionals do their thing each week. For now, he fulfills his need for speed on Lightning Rod, Thunderhead, Wild Eagle and the Rockin’ Roadway!
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