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March 2022: Most-Commonly Asked Questions

I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. Here’s a list of the most-commonly asked questions we’re getting lately—with answers! I divided it into three main categories.

Questions Season Passholders Ask

May I Use More Than One Bring-A-Friend Ticket in the Same Visit?

Bring-A-Friend tickets are a treasured perk for Dollywood’s Season Passholders. To use these, our policy states that each Passholder may bring one guest per day. (Example: I have a family of four, but only three of us have Season Passes because my younger son has a Pre-K Imagination Pass, which doesn’t come with entitlements. That means if all of us head to Dollywood, we can bring a max of three guests in one visit without buying admission tickets.) *See the next note about Bring-A-Friend ticket validity.

What Are the Blackouts for Bring-A-Friend Tickets?

We love to provide the added value of giving Bring-A-Friend tickets to our Season Passholders for use throughout the year. This gives you the opportunity to bring a friend or family member to the park to experience Dollywood with you. We also make it easy for that friend to use that ticket for $10 off of a Season Pass. To ensure that this program is positive for the overall guest experience, we monitor attendance trends. Historically, when we didn’t put parameters on these tickets, most guests would use them on the same days—Fridays, Saturdays, spring break, fall break and the Christmas season. In 2022, Dollywood Season Passholders may use Bring-A-Friend tickets from March 12 – Nov. 25, 2022. Blackouts include Fridays, Saturdays and the weeks of April 4 – 17; Oct. 3 – 16; Nov. 26 – Jan. 1. This helps us maintain a positive guest experience.

Does Everyone in my Family Need a Gold Season Pass?

We offer Dollywood Season Passes in tiers so you can choose what’s best for your family. If it makes more sense, you may have different passes. BUT, if everyone wants to participate in the Gold perks, then everyone needs a Gold Pass. Mom’s pass doesn’t get the family into a Golden Event or Golden Hours. The only exception is for children younger than 4 or children who have a valid Pre-K Imagination Pass. The Pre-K Imagination Pass functions the same as the tier of the pass of the accompanying adult.

Questions About Tickets

Do I Have to Buy a Ticket Even If I’m Not Going to Ride Anything?

We currently do not have a limited-activity ticket. Admission to Dollywood includes diverse opportunities beyond our world-class rides; walking into Dollywood gives you access to shows, craft demonstrations, immersive environments, mountain views and other attractions.

Do I Need a Specific Ticket to Get into Festivals Like Flower & Food Festival?

Admission into Dollywood includes whatever special event is happening on the day of your visit. That may include Flower & Food Festival, Smoky Mountain Summer Celebration, Harvest Festival featuring Great Pumpkin LumiNights and Smoky Mountain Christmas. You do not need anything else! The exception is ticketed events such as DP’s Celebrity Theater performances during Rock the Smokies.

What Is the Cost of Tickets for Children and Seniors?

Child and Senior tickets are $10 less than adult tickets. Children 3 and younger do not need a ticket. They get into Dollywood and Dollywood’s Splash Country for free. Adult tickets are for 10 years old through 61 years old. Seniors are 62 plus. Check prices here.

Where Can I Find Discounts?

Make a habit to check our special offers page. This is where you’ll find the best deals and current offers. Many discounts are available for a limited time. We have a standing offer for military families. To be looped in when we have special ticket and lodging offers, be sure you’re subscribed to our emails.

Questions to Help Plan Your Trip

Is Dollywood Open Every Day?

Dollywood is not open daily. Please check the operating calendar before every visit. We close just after the new year and re-open in mid-March. Once open, we still use closed days for park improvements and to give our hosts time off. Dollywood’s operational calendar is set based on travel trends throughout the year (and is staffed accordingly). In the early spring, for example, we are open, but many families don’t travel until spring break, so we are closed on Tuesdays and Thursdays. Then, during the busiest spring break period, we are open every day. During the summer, we are open every day. The best piece of advice is to check the calendar before you visit.

How Do I Ensure I’m Able to Rent an ECV?

Our Rental Services—strollers, lockers, Electronic Convenience Vehicles (ECVs) and wheelchairs—are available on a first-come, first served basis. We recommend arriving early in the day before they sell out. As rentals are returned, they will be available for rent to the next guest.

Do I Need Reservations to Enjoy Restaurants Inside Dollywood?

You do not need advanced reservations to eat at one of our sit-down park restaurants. You may stop early in the day to put your name on a list for dining at Front Porch Café or Aunt Granny’s Restaurant, but there is limited availability for this opportunity. Dollywood has a more laid-back atmosphere than other family destinations. Don’t worry too much about finding a spot to sit and eat. You’ll enjoy something great wherever you land!

Which Days are Less Crowded?

Weather is one of the biggest indicators of crowd size. A beautiful Sunday is going to be busier than a rainy Saturday. If you want the smallest crowd, look for a not-so-great forecast, and visit that day. The next thing to be aware of: people visit when they’re off school and work. A weekend typically is busier than a weekday. Spring break, summer vacation, fall break, and Thanksgiving week and Christmas/New Year’s weeks are always popular. Plan to avoid these peak times if you prefer smaller attendance numbers.

By | 2022-03-10T12:01:50+00:00 March 10th, 2022|Attractions, Dining, Festivals, Trip Planning|0 Comments

About the Author:

Amber Davis is in the thick of navigating life as a working mom. She regularly balances meetings and tantrums —from her children, not coworkers. Growing up in Knoxville, Amber visited Dollywood and Sevier County often and now loves to share the same experiences with her own young family. Read More!
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