I was asked to try to convey what it is like working at Dollywood. As a relative newbie (I have been here 18 years) I have my opinions but the experience of working at Dollywood is certainly nothing I experienced anywhere else I have worked.
In a culture like Dollywood’s, people tend to stick around. I can point to at least five Vice-Presidents in this company who started at the bottom and have grown with the company. Two have been here more than 20 years, two others 30 years, and one other nearly 40 years (yes that predates Dollywood). There has to be a reason. I think the reason is the love for one another and the love for our guests.
I had a career in another industry before making a switch to work for The Dollywood Company back in 2000. I came from a “do unto others” culture but, at Dollywood, it’s a “do unto others BEFORE they do it unto you.” What I found when I made my change is that Dollywood is a servant-leadership company that focuses on supporting each other and working to make each other successful. Is it perfect? Nothing is perfect but Dollywood is much better than I ever experienced elsewhere. It is my job to make the folks who work with me successful. I take that seriously and try to evangelize the merits of the culture.
What I found when I started working for a theme park company was that it is decidedly hard work in all kinds of weather, but it is rewarding. I realized I now worked in the joy business. As a park, Dollywood tries to provide families what we hope is their best day of the year. We create real experiences reflecting the beauty and the community where we are located. We hire friendly people. We produce entertaining, high-quality shows. We build cool rides. We also try to get better every day. We look to innovate and create new experiences. Dollywood’s DreamMore Resort and Spa is an example: you can now get that friendly, family experience 24-hours a day, if you want.
You may not be interested in working for a theme park company, but the fact you are reading this entry shows you probably like theme parks or visit them. I would encourage you to visit one of our parks, stay with us, see a show, walk around and talk to people. You will see for yourself what the difference is; if you like us, maybe I will see you at the next employee function.
Here’s how to make that happen:
2018 Dollywood Job Fairs
- Feb. 10- 9 a.m. – 3 p.m. at Dandridge Field of Dreams
- Feb. 24- 9 a.m. – 3 p.m. at Sevier County High School
- March 10- 9 a.m. – 3 p.m. at Sevier County High School
- March 24- 9 a.m. – 3 p.m. at Seymour Heights Christian Church
- April 14- 9 a.m. – 3 p.m. at Arrowhead Church, Morristown
- April 19- 2 – 7 p.m. at Dollywood’s DreamMore Resort and Spa
- May 3- 2 – 7 p.m. at Dollywood’s DreamMore Resort and Spa
Candidates can view job openings and apply online at dollywood.com/jobs.